Relay, a leading cloud-based communications platform dedicated to improving productivity and safety for frontline teams, has successfully closed a $35 million Series B funding round. The round was led by G2 Venture Partners, with significant contributions from existing investors Wind River Ventures and Sovereign’s Capital. This funding will accelerate Relay’s expansion into new markets and advance its innovative product offerings.
Specializing in solutions for deskless workers in industries such as hospitality, healthcare, facilities management, education, manufacturing, and warehousing, Relay replaces traditional two-way radios with modern, cloud-connected Relay+ communication devices. These devices come equipped with smart features designed to enhance worker safety. For instance, workers can initiate safety alerts that notify relevant staff, pinpoint the alert’s location, and create an instant communication channel for coordinated responses. This system, already utilized in thousands of hotels and hospitals, has proven life-saving capabilities.
“This funding round marks a pivotal moment for Relay as we embark on our next growth phase,” stated Chris Chuang, CEO of Relay. “Our mission is to boost frontline productivity with our breakthrough technology, making it accessible and affordable for traditionally disconnected teams. Relay connects teams seamlessly, regardless of their location, device, or language, delivering rapid time-to-value for businesses.”
Relay’s platform has seen rapid adoption due to its ease of deployment, eliminating the need for third-party installers. The technology, developed by the creators of Republic Wireless, combines enterprise-grade robustness with a consumer-friendly interface. It utilizes multiple cellular networks and WiFi for nationwide coverage and can be accessed via smartphone app or web interface, ensuring connectivity across diverse locations and devices. This innovation has driven significant revenue growth, earning Relay a spot on Deloitte’s Technology Fast 500 list for 2023.
David Mount, partner at G2 Venture Partners, praised Relay’s impact, stating, “Relay’s platform is revolutionizing communication for frontline workers, enhancing connectivity, safety, and productivity. We are excited to support Relay in its next growth phase, modernizing frontline work across the economy.”
Relay’s technology simplifies and speeds up team communication, with 72% of customers reporting increased responsiveness to needs and 77% noting improved efficiency through effective communication and automation of tasks. Serving thousands of businesses and hundreds of thousands of workers, Relay’s platform has facilitated over 2.5 billion messages.
Chris Chuang expressed enthusiasm about the partnership with G2 Venture Partners, highlighting the shared vision of connecting millions of frontline workers through the power of the cloud. This Series B funding follows Relay’s recent launch of TeamTranslate™, an AI-powered translation tool that enhances team communication by automatically translating voice and text messages.
With this significant investment, Relay is poised to continue its mission of making frontline work safer and more productive, driving innovation in industries critical to the global economy.
